AI Playbook 1 of 5

How to Surface and Map Team AI Workflows

You cannot manage what you cannot see. This playbook covers the practical steps for building and maintaining a clear picture of how every team member uses AI in their daily work. Start with a simple inventory, progress to pattern recognition, and eventually use visibility data to make informed standardization decisions.

Developing Start here. Build the foundation.
  • Create a shared Google Sheet with three columns: Team Member, AI Tools Used, Tasks Applied To. Send each person a 5-minute async form to fill out. Set a calendar reminder to refresh it every quarter.
  • Pick the 2-3 deliverables your team produces most often (reports, emails, analyses). Ask each person to walk you through how they create one. Write down where approaches differ most. These are your highest-risk coordination points.
  • Add one question to your next standup: 'Has AI changed how you do anything this week?' Cap responses at 60 seconds each. The goal is normalizing disclosure, not interrogation. Do this for 4 weeks straight before evaluating.
Proficient Build consistency and rhythm.
  • Block 30 minutes every two weeks for a live show-and-tell. One team member shares their screen and walks through a real AI-assisted task from start to finish. Record it in a shared folder so absent teammates can watch later. Rotate presenters.
  • Run a monthly 30-minute alignment check using three questions: What changed in how we work? Who else does it affect? Do we need to adjust anything? Document decisions in a running log so you can spot patterns quarter over quarter.
  • Build a simple dashboard (even a spreadsheet tab) that tracks tool adoption by person over time. Flag tools that were adopted then abandoned. These often signal usability problems worth investigating. Review it before 1:1s to ask informed questions.
Mastered Operate at the highest level.
  • Before any standardization decision, present the visibility data to the team: 'Here is what I see. Here is what I think we should standardize. Here is what I think we should leave alone.' Let them challenge your reasoning. Document the decision and the rationale.
  • Set a benchmark for how fast proven practices spread: if one person discovers something valuable, it should reach the whole team within 2 weeks. Track this. If adoption is slower, diagnose whether the barrier is awareness, access, or relevance.
  • Shift from manager-driven transparency to peer-driven sharing. Create a Slack channel or Teams thread where people post workflow changes as they happen. Seed it yourself for the first month, then step back and measure whether it sustains.

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