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Decide who decides

Delegation requires a decision someone else is authorized and equipped to make. Write down who decides and under what conditions. Include spending limits, commitments to other teams, and exceptions that require your involvement.

Set the requirements that must hold across the business with the leaders who understand the work. Your managers translate those requirements into team and individual expectations. They can use different methods where those methods meet the shared standard.

For example: “You can choose how to staff this project within the approved budget. Bring me any proposal that changes another team's commitment before agreeing to it.” Ask the manager about a likely decision to check whether the boundary is clear.

Does this need you?

A manager can staff a project within its approved budget. What needs your decision?

  • Changing assignments within the approved plan
  • Using another team’s staff when its manager cannot release them
  • Choosing a different method that meets the agreed standard
  • Increasing spending beyond the manager’s approved limit

When someone appeals a manager’s decision, check it against the agreement. Explain why you support a decision that meets the criteria, even if you would have chosen differently. If new evidence requires a reversal, explain it with the manager and update the agreement where needed.

Resolve legitimate escalations by an agreed date. If the same kind of decision keeps returning, check the authority, information, skills, and consequences involved. Ask what happens when the manager decides independently, including how you respond.

Where this gets tested Your managers use different standards for the same work Before comparing teams, check what each counts and why. Agree on the shared business requirement with managers. Retain useful differences and resolve conflicting definitions, targets, or resources. Review whether the standard produces the required result. Read the scenario

The full behavior set lives in the Execution Operating System skillset.

Open the skillset

Next up is Read the evidence, stay connected.

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